If the answer you need is not here, email info@stowlinecarry.shop — a person replies within one business day.
Every product in the Luggage category and all travel packs at 35L and under meet the standard US domestic cabin limit of 22 × 14 × 9 inches. Check the Specifications panel on any product page for exact external dimensions.
Ground shipping is 3–5 business days and is complimentary over $95. Express is 2 business days at $24, and overnight is $42. Orders placed before 1 p.m. Central ship the same business day.
Not at the moment. This store ships to all 50 US states, Washington D.C. and APO/FPO addresses. International availability is planned but not yet live.
Thirty days from delivery, on anything unused and in its original condition. We email a prepaid return label and refund to the original payment method within five business days of receiving the bag.
The lifetime hardware warranty follows the bag, not the buyer — so a pack handed down or sold on stays covered.
Yes, and we prefer it. Email support with photographs and we will send a repair authorisation. Hardware repairs are free; fabric repairs are quoted at cost before any work starts.
Ballistic nylon is the most durable and the heaviest. X-Pac is waterproof, stiffer, and about 30% lighter. ULTRA is the lightest and the most expensive. For daily commuting we recommend ballistic; for frequent flying, X-Pac.
Core colours — Black, Navy, Olive — are restocked continuously. Seasonal colours are produced once and not repeated.